Marshall Rosenberg developed this communication process in the beginning in the 1960s. It focuses on three aspects of communication: self-empathy (defined as a deep and compassionate awareness of one’s own inner experience), empathy (defined as listening to another with deep compassion), and honest self-expression (defined as expressing oneself authentically in a way that is likely to inspire compassion in others).
NVC is based on the idea that all human beings have the capacity for compassion and only resort to violence or behaviour that harms others when they don’t recognize more effective strategies for meeting needs. Habits of thinking and speaking that lead to the use of violence (psychological and physical) are learned through culture. NVC proposes that if people can identify their needs, the needs of others, and the feelings that surround these needs, harmony can be achieved.